Smartio.PRO is committed to protecting the privacy of users of its websites and mobile application. We pay great attention to securing the data you provided to us. Our privacy policy is based on
the General Data Protection Regulation (GDPR) of the European Union. The purposes, for which we collect your personal data are: improvement of our service, communication with visitors to this site, presenting the information requested by the user, and for other actions listed below.
Scope and data controller
This Privacy Policy applies to the smartio.pro and smartio.io websites and to the Smartio.PRO mobile application.
The data controller is DOZOR LLC (ООО «Дозор»), registered address: [INSERT THE CURRENT REGISTERED ADDRESS], email: info@smartio.pro.
Personal data storage and processing
We collect and process personal data only where we have an applicable legal basis. Depending on the services used and the permissions granted by the user, the data may include a name, surname, email address, phone number, technical application and device data, and the health and fitness data described in the “Health and fitness data” section below.
Health and fitness data is processed only after the user voluntarily connects a supported health service and explicitly grants the requested permissions.
Data storage, alteration, and removal
The user, who has provided smartio.pro with their personal data, has the right for their alteration and removal, as well as the right to recall the agreement to data processing. Time, during which your personal data will be stored is: time the personal data is used that is necessary for the website's main activity. After finishing with the processing of your personal data, the website's administration will permanently delete it. To access your personal data, you can contact the administration on: info@smartio.pro. We will be able to pass your data to a third party only with your willing consent. If the data was transferred to a third party, which is not associated with our organization, we cannot perform any changes to that data.
We collect and store device push notification tokens to deliver app notifications. Users can disable push notifications in the app or iOS settings.
Processing of visiting technical data
Records of your IP address, time of visit, browser settings, operational system and other technical information is saved in the database when you visit smartio.pro. This data is necessary for the correct display of the website's content. It is impossible to identify the person of the visitor using this data.
Children's personal information
If you are a parent or a legal guardian of an underage child, and you know that the child has provided us with their personal information without your consent, please contact us on: info@smartio.pro. It is forbidden to enter personal data of underage users without the agreement of parents or lawful guardians.
Cookies processing
We use cookie files for the correct display of the website's content and for the convenience of browsing smartio.pro. They are small files, that are stored on your device. They help the website to remember information about you, such as in which language you use the website and which pages have you already opened. This information will be useful in the next visit. Thanks to cookie files, the website's browsing becomes much more convenient. You can learn more about these files
here. You can set up cookies reception and blocking in your browser yourself. Inability to receive cookie files may limit the functionality of the website.
Processing of personal data by other services
This website uses third-party online services, which perform data collecting, independent from us. Such services include: Google Analytics , Facebook.com, Yandex.com.
Health and fitness data obtained through Samsung Health, Health Connect, or Apple Health is not disclosed to Google Analytics, Facebook, Yandex, or any advertising, analytics, affiliate-tracking, or data-broker service.
Data collected by these services may be provided to other services within those organizations. They can use the data for advertising personalization of their own advertising network. You can learn about user agreements of those organizations on their websites. You can also refuse their collection of your personal data. For example, Google Analytics Opt-out Browser Add-on can be found
here . We do not pass any personal data to other organizations or services, which are not listed in this privacy policy. As an exception, the collected data may be provided on a lawful request of state authorities, that are authorized to request such information.
Links to other websites
Our website smartio.pro may contain links to other websites, which are not under our control. We are not responsible for the content of these websites. We recommend you familiarize yourself with the privacy policy of every website that you visit, if such policy exists.
Changes to the privacy policy
From time to time, our website smartio.pro may update our privacy policy. We inform about any changes to the privacy policy, placed on this webpage. We are monitoring any changes in legislation, which is related to personal data in European Union and Romania. If you have entered any of your personal data on our website, we will inform you about the changes in our privacy policy. If your personal data, and more specifically, your contact information was entered incorrectly, we will not be able to contact you.
Health and fitness data
Health and fitness data
In the Smartio.PRO mobile application, users may voluntarily connect Samsung Health through the Samsung Health Data SDK, Health Connect, or Apple Health. Connecting a health service is optional and does not restrict access to application features that do not require activity data.
Access is requested only after the user chooses to connect the health service, reviews the in-app disclosure, and explicitly grants the requested permissions. Smartio.PRO uses read-only access.
When Samsung Health is connected, the application may read the following data:
• Steps: step count and the corresponding time interval.
• Activity Summary: distance, active calories, and total calories burned for the corresponding period.
• Exercise: activity type, start and end time, duration, distance, and active calories.
Steps attributed to an exercise interval may be obtained from Steps data for the same time interval. Limited source metadata and a protected record identifier may also be processed solely to synchronize records and prevent duplicate activity entries.
Smartio.PRO does not request, read, store, or transmit exercise routes, GPS coordinates, precise location data, heart-rate data, floors climbed, activity goals, or medical information. The application does not write, modify, or delete data in Samsung Health.
The required data is normalized on the device and may be transmitted over an encrypted HTTPS connection to Smartio.PRO servers for the authenticated user. The transmitted data may include hourly step, distance, and calorie totals, as well as the exercise information listed above.
The data is used only to calculate and display personal activity progress, challenge results, points, company challenges, and team rankings. All challenge and scoring calculations are performed by the Smartio.PRO backend.
Health and fitness data is not used for medical diagnosis, treatment, or medical advice. It is not used for advertising, targeted marketing, or profiling, and is not sold to third parties or disclosed to data brokers.
Users can disconnect the integration or revoke permissions at any time in the Smartio.PRO application or in Samsung Health, Health Connect, or Apple Health settings. After access is revoked, Smartio.PRO stops receiving new data.
Revoking permission does not automatically delete data that was previously synchronized. Users may request access, correction, or deletion of previously stored data as described in the “Data storage, alteration, and removal” section of this Privacy Policy.
Support diagnostics
When contacting support, a user may voluntarily submit a diagnostic report about activity synchronization. The report is submitted only after a separate support request and the user’s explicit confirmation in the Smartio.PRO mobile application.
The report may include the application version and build, device type, operating-system version, health-service availability and permission status, the time of the last successful read and synchronization, aggregated step, distance, calorie, and exercise synchronization information, synchronization errors, and duplicate-prevention results.
The report does not include contacts, photos, files, messages outside the support conversation, raw Samsung Health, Health Connect, or Apple Health records, complete hourly activity history, exercise routes, GPS coordinates, precise location data, heart-rate data, or medical information.
Access is limited to authorized support personnel and authorized event administrators who need the report to process the user’s request. Diagnostic reports are deleted within 14 calendar days after the support request is closed, unless longer retention is required by law, for dispute resolution, service security, or contractual obligations.
Feedback and final clauses
You can contact the administration of smartio.pro regarding any questions related to privacy policy on: info@smartio.pro, or by filling a contact form specified in a corresponding section of this website. If you do not agree with this privacy policy, you cannot use the services of smartio.pro. In this case you should avoid visiting our website.